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Redline Telecoms News

Telecoms Experts

25 years of experience, trusted by over 1000 businesses

Redline Telecom is a well established, local independent business based in Herefordshire. With 25 years of experience in the telecoms industry we are market leaders when it comes to fixed line, mobile and broadband solutions for all different sized enterprises. We also specialise in the supply and maintenance of telephone and hosted VOIP systems.

Our friendly staff are always on hand to advise and offer support to our customers and our Walk in Office based in Hereford City Centre gives us the perfect platform to be able to offer a face to face experience which can often fall short from other communication businesses.

Our Partners

Just a few of the partners we work with.

City Fibre
2025 Switch-off

With traditional phone lines set to end life in 2025, is your business prepared?

If you’ve currently got a traditional analogue phone line (including ISDN), you may be aware it's due to 'switch off' in 2025. With the UK’s analogue network being switched off businesses may need to upgrade or replace their current telephony systems to IP alternatives. This change will also effect traditional ADSL and FTTC broadband products 

Unrivalled knowledge

Experts in cloud phone solutions & business telephone systems

We work with lots of different businesses of all sizes. Whether you are just starting up, moving to a new space or expanding and require additional lines we can work to your exact requirements.

We can help with mobile phones, fixed lines, broadband, telephone systems, hosted VOIP systems and inbound call management.

Based in Herefordshire we have clients all over the UK including Worcestershire, Gloucestershire, Ross on Wye, Leominster, Ledbury, Brecon, Builth Wells, Monmouth and Abergavenny.

Cloud Phones

Ericsson-LG LIP 1080i handset

The new top-of-the-range phone from the Ericsson-LG iPECS 1000i IP series. Packed with features, this new phone boasts a 7" touchscreen display, HD 720p video, built-in Bluetooth and WiFi capability and much more.

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Cloud Phones

Ericsson-LG LIP 1050i handset

The 1050i is one of the top-of-the-range models in the 1000i series. With a large, full-colour, backlit display supporting the greatest number of user-programmable buttons, the 1050i could be thought of as the "Executive" model.

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Cloud Phones

Ericsson-LG LIP 1040i handset

The 1040i means business and is fully expected to become the workhorse of the 1000i series. A perfect blend of user-programmable buttons, fixed features and large, clear colour display make it the ideal phone for desk-based workers who are dealing with a high volume of days during the average working day.

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Cloud Phones

Ericsson-LG LIP 1030i handset

Considered as the entry-level for the office worker, the 1030i is a phone for the occasional use office worker that boasts a full colour, backlit display, numerous programmable keys and a full complement of fixed feature keys.

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Cloud Phones

Ericsson-LG LIP 1010i handset

The 1010i it the entry-level phone in the 1000i series. Designed for deployments in low use areas, the 1010i is ideal for low use areas where larger, colour screens and access to multiple pre-programmed keys is not a pre-requisite.

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First class support

24/7/365 helpline & a dedicated engineer team

With all our billing done in-house here in Hereford our customers can benefit from unrivalled billing analysis and alerts and for any queries outside office hours all customers have access to our 24/7/365 helpline.

Our team of telecoms engineers are also here to help with any internal cabling issues you may have or of course assist with premises relocations and your telephone system and cloud phone system needs.


Here’s what our customers had to say about us…

Rated 4.7
View Testimonials

Redline are a great company, we have worked with them for over 20 years, they look after all of our landline and mobile communications, electric & gas unities, transport tracking and planning the personnel service and back up you get from the team is second to none, highly recommended.

Edward Gough - Beacons Food

The whole team have been amazing. They advise on the best solution for you, yet do not push for the most expensive. They have even jumped through hoops when we were changing provider to them and our previous provider cancelled our Broadband

Nathan Jackman-Smith - Jackson Property

We've been with Redline for several years now, and they have always provided first class service. Nothing is too much trouble, and they always give sound advice based on our requirements. We've just upgraded to their new iPECS system, which is fantastic. Support is top notch too, as you know you're getting someone who knows your business and your system, which is much better than a call centre style support system.

Andy Furniss - Indigo Green

Great help, friendly and always find the best solution for your business at a competitive rate.

Tom Price - Russell Price Farm Services Ltd

After struggling with our phone system for years having constant problems with a total lack of service, we recently switched to Redline and we wish we had done it sooner! The implementation was seamless and they are always at the end of the phone to help us. None of this waiting around for days while tickets are logged etc, just people who want to help. We wouldn't hesitate to recommend them.

Emma Thomas - Watkins Thomas Ltd

We've been working with Redline for a number of years now for the supply & support of our fixed line services and business mobiles and they have always been really helpful. That made it an easy decision to use Redline when we knew that we needed to upgrade our telephone system. With the internal changes that we have been making at the company our new cloud system has given us great flexibility. We now have the ability to choose which of our two numbers we dial out on & we have been able to set-up separate time schedules & voicemails so that we can improve on the call handling experience for our customers and ensure that all calls are routed and dealt with by the correct members of staff.

Avril Morgan - MF Freeman Group

I administer a broadband grant scheme in the Marches area. I have nothing but good feedback about how Redline have communicated with us and their clients and they have always been timely and proactive in their responses. They are a thoroughly professional outfit and are a pleasure to deal with.

Marcus Harrison - Herefordshire Council

We brought Redline in to consolidate our phone and broadband requirements and slim a phone system down.

They were exceptional, Alex and the team made the transition from old system to new system completely trouble free. Their advice wasn't based on upselling but met our requirements exactly. We couldn't be happier, everything works as it should from the outset. Their support with getting everyone up to speed with the new system was excellent.

we really cannot recommend them enough. We also made massive savings over our old system. And best of all, they are a local service.


Easy transition from our current supplier over to Redline. Handled very professionally and with great ease. Would highly recommend them to other businesses. Very competitively priced.

Jo Limrick - Treelinks

Redline supply all the telecoms for my shop as well as my business mobiles. They're always on hand to give expert advice and I love the option of being able to come into the walk-in office for support. Thanks again, Mike.

Mike Gell

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